Faq

  • 1) WHAT IS ONLINE SAVING SCHEME?
    • Online saving scheme is paying your Jewellery Saving Scheme through online payment system, the mode of payment can be Credit / Debit card and Net banking using our mobile app/website.

  • 2) IS IT SCHEME JOINING AND PAYMENT CAN BE DONE ONLY THROUGH ONLINE?
    • Customer could join and pay through online and offline in our showroom.

      Online Payment modes: Credit / Debit card, Net banking and Wallets.

      Showroom customer: Cash/Cheque/DD/ECS/Credit Card/Debit Card.

  • 3) IS IT POSSIBLE A CUSTOMER TO JOIN MULTIPLE SCHEMES?
    • Yes. A customer could join multiple schemes and payment can be made through online/offline.

  • 4) DO ONLINE SAVING SCHEME ONLY FOR NEW SCHEME JOINING & PAYMENT?
    • No, New and existing customers could pay Online by registering with their respective details as follows

      Existing customer: Person who is having Saving Scheme with Swathi Traders already referred to as “Existing Customer”. Those existing customers could register online with their Scheme Number provided by Swathi Traders.

  • 5) DO SWATHI TRADERS PROVIDES ANY RECEIPT FOR ONLINE PAYMENT?
    • Yes, E-receipt could be generated at your Online Dash Board. SMS & Email confirmation also will be provided by Swathi Traders for each transactions. Customers could print the E Receipt for further reference.

  • 6) DO ANY ADDITIONAL CHARGES APPLICABLE FOR ONLINE PAYMENT?
    • No, any additional charges will not be collected apart from your savings amount with Swathi Traders.

  • 7) COULD IT BE POSSIBLE TO PAY DELAYED/MISSED DUES?
    • Yes, you can pay your delayed dues without any additional charges but only by the approval of Swathi Traders.